Privacy Policy

Privacy Policy

Last updated: January 2026

What Data We Collect

We collect your name, contact details, pickup/dropoff locations, and payment information when you make a booking. We do not store payment card details on our servers.

How We Use Your Data

Your data is used solely to process your bookings, communicate journey details, and improve our service. We do not sell your data to third parties.

Data Retention

Booking records are retained for 7 years for accounting purposes. You may request deletion of your personal data at any time by contacting us.

Your Rights

Under GDPR, you have the right to access, correct, or delete your personal data. Contact us at privacy@citylink.com to exercise these rights.

Cookies

We use essential cookies to operate the website and optional analytics cookies to improve the experience. See our Cookie Policy for details.