
Privacy Policy
Last updated: January 2026
What Data We Collect
We collect your name, contact details, pickup/dropoff locations, and payment information when you make a booking. We do not store payment card details on our servers.
How We Use Your Data
Your data is used solely to process your bookings, communicate journey details, and improve our service. We do not sell your data to third parties.
Data Retention
Booking records are retained for 7 years for accounting purposes. You may request deletion of your personal data at any time by contacting us.
Your Rights
Under GDPR, you have the right to access, correct, or delete your personal data. Contact us at privacy@citylink.com to exercise these rights.
Cookies
We use essential cookies to operate the website and optional analytics cookies to improve the experience. See our Cookie Policy for details.